How to Get Your Brother Printer Out of Offline State

Get Your Brother Printer Out of Offline State

Brother printers are reliable and efficient devices that facilitate our daily printing needs. However, encountering a Brother printer offline status can disrupt your printing tasks and cause frustration. Fortunately, resetting your Brother printer can often resolve this issue and bring it back online. In this article, we will provide you with a step-by-step printer troubleshooting guide on how to reset your Brother printer and overcome the offline problem.

6 Steps to Get Your Brother Printer Out of Offline State

1. Verify Printer Connections

Before proceeding with a reset, it is essential to check the physical connections of your Brother printer. Ensure that the USB or Ethernet cable is securely connected between the printer and your computer or network. Additionally, confirm that the power cable is firmly plugged into both the printer and the power outlet. A loose connection can contribute to the Brother printer’s offline status.

2. Restart the Printer

Sometimes, a simple restart can resolve temporary issues causing the Brother printer to go offline. Begin by turning off your Brother printer using the power button. After a few moments, unplug the power cord from the outlet and wait for approximately 30 seconds. Then, plug the power cord back in and turn on the printer. This process allows the printer to reboot and may help reestablish the connection.

3. Check the Printer Status on the Computer

Navigate to your computer’s “Devices and Printers” or “Printers and Scanners” settings. Locate your Brother printer in the list of available devices and right-click on its icon. From the context menu, select “See what’s printing” or “Printer properties.” Ensure that the Brother printer status is not set to “Use Printer Offline”. If it is, deselect the option to bring the printer online.

4. Reset Network Settings (Wireless Printers)

If you have a wireless Brother printer, resetting the network settings can often resolve offline issues. On the printer’s control panel, locate the “Menu” or “Settings” button and press it. Use the navigation keys to find the “Network” or “Network Settings” option. Select it, and then choose “Reset Network” or a similar option. Follow the on-screen prompts to reset the network settings. Once completed, reconnect your printer to the wireless network.

5. Update the Printer Driver

Outdated or incompatible printer drivers can contribute to Brother printer offline problems. Visit the official Brother website and search for the latest driver specific to your printer model and operating system. Download the driver and follow the installation instructions provided. Updating the driver can enhance printer performance and compatibility, potentially resolving offline issues.

6. Factory Reset

If the previous steps haven’t resolved the offline problem, you may need to perform a factory reset on your Brother printer. Please note that this action will erase all customized settings and return the printer to its default configuration. Refer to your printer’s user manual for detailed instructions on how to perform a factory reset. Generally, it involves pressing and holding a combination of buttons on the printer for a specific duration. Once the reset is complete, reconfigure the printer with your desired settings.


Encountering a Brother printer offline status can be frustrating, but a reset can often restore its functionality. By following the step-by-step guide provided, you can troubleshoot and resolve the most common offline issues. Verify printer connections, restart the printer, check printer status on your computer, reset network settings (if applicable), update the printer driver, and perform a factory reset if necessary. If the problem persists, it may be helpful to consult Brother’s support or contact a professional printer support provider for further assistance. With these printer troubleshooting steps, you’ll be back to printing smoothly in no time.

Get the Best Brother Printer Support in the United States

If all these Brother printer troubleshooting methods fail to bring your printer to an online state, then going for professional printer support services is the right option. A printer support-providing expert can help you get your printer back running in no time. 24×7 Printer Support provides expert guidance to solve any issues occurring with your printer. You can contact us through chat support, email, or our helpline number.


1. Why does Brother’s printer go offline?

Technical glitches or problems related to the hardware of the printer can contribute to Brother printer offline errors.

2. How to fix my Brother printer’s offline error?

Checking printer connections, restarting the printer, setting the printer status to online, resetting network settings, updating the printer driver, and factory resetting the router can help in fixing Brother printer offline error.

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